The primary responsibility of a person in this position must understand current technologies and their application in business. The Business Systems Analyst (BSA) role will have direct contact with business stakeholders making this position critical to the organization. The BSA will also collaborate with internal and external technical and functional teams to ensure that ideal technical implementations are targeted to meet the business objectives of the EVERSANA and its clients. Tasks include stakeholder interviews and requirements gathering, creation of systems specification documentation and providing support to development and quality teams. This role will interface with business stakeholders, IT staff, account managers, developers, data analysts, and QA team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Solicit and document business, data, and infrastructure requirements from stakeholders and supporting teams.
• Craft and present solid solution options to meet client business objectives.
• Author wireframes with a concern for platform specific usability.
• Author system requirements specifications and provide build support to development and quality assurance.
• Collaborate with project teams to review project inputs and implement target solution.
• Research and stay current on technology trends and options.
• All other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTIONS OF THE JOB:

• Travel (<25%)
• Hours (Monday through Friday with occasional night/weekend relative to CST)
• Working remotely

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• Minimum 3 years’ experience in similar business analyst or business systems analyst role.
• Bachelor’s degree in Business or Information Technology.
• Ability to communicate technical aspects to people with non-IT background.
• Strong work ethic, professional attitude, and a desire to excel.
• Ability to manage time and juggle competing deadlines effectively.
• Understanding of requirement process methodologies, business process modeling, data analysis and workflow analysis.
• Demonstrated understanding of SDLC processes and methodologies and adherence to set standards.
• Experience with professional systems analysis.
• Ability to read integration documentation from different vendors to provide requirements to the development team.

PREFERRED QUALIFICATIONS:

• Experience with financial systems, order to cash systems, and distribution channel.
• Pharmaceutical, Healthcare or Patient Services experience.
• Microsoft Azure DevOps Experience.
• Experience with collaboration tools like JIRA and Confluence.
• Agile software methodology experience.
• Demonstrate an understanding of UX.
• Strong technical writing skills.
• Strong verbal communication.
• An attention to detail and forward thinking.

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those that an individual encounters while performing the essential functions of this position.

The employee frequently is required to walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to stand or grasp. The employee is intermittently required to stoop or crouch; push or pull; or kneel. The employee must occasionally lift and/or move up to 10 pounds and intermittently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

This role requires mental alertness. The employee must regularly communicate both verbally and written; concentrate on tasks; and remember and observe details. The employee must frequently adjust to changes; handle stress and emotions; and think analytically.

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Own It I hold myself and others accountable for results.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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