We are a premier Cloud & IT Managed Service Provider with a mission of reinventing technology by updating how it is serviced. We base our vision on a ‘client-first’ motto to focus on their business needs and challenges, then design their support solutions. We believe that investing in the health, happiness, welfare and continued career development of their employees and community allows them to spearhead the next big ideas that will shape the way technology enhances the world. We were founded on the fundamental need to enhance the community and culture through technology. Work together to grow together!
Due to growth at nearly 20% year-over-year, we are looking to bolster our team and are currently seeking an MSP IT Support Engineer – Help Desk Team to provide IT support to end users- technical services, troubleshooting, and excellent customer service!
The MSP IT Support Engineer – Help Desk Team will be full-time, permanent opportunity with a salary range of $45,000-$60,000 depending on experience, and benefts.
What the MSP IT Support Engineer – Help Desk Team will be doing:
Customer Service, Client Communication & Support:
Assisting with new Customer Onboarding /Onsite Installations:
Internal Administration:
MSP IT Support Engineer – Help Desk Team Requirements:
MSP IT Support Engineer – Help Desk Team BENEFITS:
Santa Ana, CA
$45,000 - $60,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.
Tagged: #LM555
Full benefits package: 401k with employer 3% matching; Medical insurance provided with minimal employee contribution (with HRA), Supplemental insurances, EAP,
With general supervision, ensure accurate, timely, and efficient customer support. Respond to customer inquiries in a manner that supports the achievement of
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations.
Do you believe in doing what's right above all else? If this sounds like the right housekeeping opportunity for you, apply today! If so, please read on!
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