Glass Technician - Collision Job at Tesla, Eden Prairie, MN

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Job Description

What to Expect
Tesla is looking for an experienced Glass Technician to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. The role will require daily travel within the region directed by Mobile Glass Dispatch team. If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you. More details about the job are listed below:
What You’ll Do
  • Operate a variety of hand, power, and shop tools as required to service automotive glass components
  • Perform repairs and replacements of vehicle glass components
  • Partner with experienced technicians on the inspection, repair, and service of Tesla electric vehicles, as needed
  • When applicable, ensure vehicle Driver’s Assistance System is operating as intended with utilization of computer/calibration software
  • Perform equipment inspections, adjustments and certifications
  • Maintain records of time, expenses and materials
  • Perform other related duties as assigned
  • Help maintain cleanliness of vehicles
  • Effectively handle multiple priorities, organize workload, and meet deadlines
  • Safely operate company vehicle
  • Communicate professionally with customers and other stakeholders
  • Daily regional travel
What You’ll Bring
  • Knowledge and training on removing and installing glass, primarily windshields.
  • Trade school training/ ASE’s a plus
  • Excellent oral and written communication skills as well as the ability to follow written instructions, with attention to detail
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public and multiple internal stakeholders
  • Ability to quickly learn and adapt to new systems, processes, and a dynamic work environment
  • Must be comfortable with daily regional travel and operating a large service vehicle
  • Must display a sense of urgency when responding to customer Roadside Assistance needs
  • Excellent customer service and problem-solving abilities

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