Job Description

Fitness Membership Sales Advisor

TITLE Boxing Club is looking for an outgoing, friendly Sales Advisor with proven sales success to work in a challenging, fast-paced, and exciting environment.

The Sales Advisor role assists in running all “front of house” fitness club operations, with a strong focus on premium customer service as well as meeting membership sales expectations. Ideal candidate has strong customer service skills and advanced sales experience. The Sales Advisor is responsible for meeting and exceeding all key performance sales indicators for the club, including membership sales and renewals, retail sales, personal training sales, maximizing workout traffic, and maintaining premium customer service levels. Most importantly, Sales Advisor must build rapport and lasting relationships with prospective and current members to maintain a referral base and retain members.

Essential Duties & Responsibilities:

• Create new business internally through member promotions, referrals and the dissemination of guest passes
• Reach out to potential members by phone/text/email and set appointments for potential new business
• Complete membership agreements and manage daily planner/leads/appointments
• Provide the highest level of customer service possible when communicating and interacting with guests
• Accountable for following all opening / closing and between-class club guidelines and procedures
• Ability to work morning, evening, and weekend shifts as necessary
• Perform additional duties as assigned

Qualifications, Skills & Abilities:

• 1-3 years of customer service and PROVEN & SUCCESSFUL sales experience preferred
• Competitive drive to succeed in a commission sale and performance-based culture
• Previous fitness experience preferred, but not required
• Excellent customer service and written/spoken communication skills
• Basic computer skills (MS Office, email, MS Windows)
• Strong work ethic that includes punctuality, organization and attention to detail

Certifications / Educational Requirements:

• High School Diploma or GED (required)
• Some College or College Degree (preferred)

Physical Requirements:

• Must be able to lift 45 lbs.
• Typing, using the telephone and computer mouse
• Ability to demonstrate proper fitness techniques
• Frequent sitting, standing and walking

Perks:

• Free Membership
• Paid Training
• Discounts on retail/products
• Fun environment

Compensation:

• Hourly base pay (based on experience)
• Commission on Membership Sales

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job Types: Full-time, Part-time

Pay: $10.00 - $12.00 per hour

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Application Question(s):

• Please describe previous sales experience.

Education:

• High school or equivalent (Required)

Experience:

• Customer Service/Sales: 1 year (Preferred)

Work Location: In person

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