Customer Service Representative Job at R1 RCM, Inc., Helena, AR

SVhRejM1Zk4rT0NPaVl6ZTU5YnZkQT09

Job Description

This position is located at Quorum Helena Regional Hospital

Shift Details: Monday thru Friday 7am -3:30 pm

R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations.
Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
The Patient Access Clerk will be responsible for performing a variety of clerical duties to support assigned areas and programs.
Responsibilities:

Composes, types and transcribes correspondence, forms, reports, presentation materials and other written communications as required.
Routes written communications as appropriate.
Communicates with others in person, telephone, and/or email.
May receive and screen visitors and handles general inquiries.
Assists with preparing for and facilitating meetings, conferences, programs and/or special events.
Establishes and maintains filing systems.
Orders and stocks supplies.
Determines work priorities, assigns and schedules work load for the department.
Develops and refines clerical policies and procedures.
Trains support personnel in new procedures and new employees on duties to be performed.
Performs other duties as assigned.
May be required to be “on-call”

Required Qualifications:

High school diploma or GED.
One (1) year of related work experience is required.

Physical Requirements:



See, read, and/or operate computers, telephones, office equipment, documents, labels, including manipulating paper requiring the ability to move fingers and hands.
Remain sitting, standing, or walking for long periods of time to perform work on a computer, telephone, or other equipment.
Frequent interactions with associates, patient care providers, patients, and visitors that require associate to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information banding patients, etc.
Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items (over 5 lbs.).

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.


Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:

  • Comprehensive Medical, Dental, Vision & RX Coverage
  • Paid Time Off, Volunteer Time & Holidays
  • 401K with Company Match
  • Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability
  • Tuition Reimbursement
  • Parental Leave

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

Similar Jobs

South Beverly Grill

Bartender Job at South Beverly Grill

Previous experience not required; in depth training provided from the outset. Medical/dental benefits are available after an introductory period.

Leidos

Part Time Field Engineering Tech Job at Leidos

Description Leidos is seeking a Part-Time Field Engineering Technicians to provide field inspections of utility poles throughout New York. Ideal candidate will be based out of either Buffalo,

American Recruiting & Consulting Group

Full Stack Developer Job at American Recruiting & Consulting Group

Associate IT developers perform job functions under the supervision of IT Developers or Advanced IT Developers. Js, Node.JS, JavaScript, and HTML.

Circle K

Customer Service Representative Job at Circle K

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability. 401K With a Competitive Company Match. Flexible Spending/Health Savings Accounts.

Unified Development

Senior Systems Administrator Job at Unified Development

We are seeking a part-time Systems Administrator to assist in the management and maintenance of our companys IT systems.