Job Description

Hiring Import Agent (Brokerage Entry Writer) at Atlanta Branch

K Line Logistics USA Inc. is seeking a qualified individual with two years of experience for an Import Agent position at our Atlanta Branch located at;

4345 INTERNATIONAL PARKWAY

ATLANTA, GA 30354

The Import Agent (Brokerage Entry Writer) will be responsible for the following:

SUMMARY

· Process international import shipments via airlines by coordinating the movement of international Import shipments and preparing documentation of import freight.

· Interact with Air-lines, Trucking companies, Importers, Customs brokers and receiving party warehouse to ensure timely delivery of goods.

· Track air import shipments on airline websites and provide customer updates related as required.

· Have a professional attitude and customer service-oriented skill set.

· Responsible for executing all functions relating to the air import operations from start to finish.

PRIMARY RESPONSIBILITIES

· Communicate with airlines, overseas agents, customs brokers and customers via telephone and email as it pertains to incoming import shipments.

· Monitor daily incoming emails and customer calls and respond to issues quickly and professionally.

· Under the supervision of the Customs broker prepare customs entries for all incoming air imports.

· Open all air import files in Cargo Wise import program and update all documents in a timely manner.

· Track inbound shipments and create arrival notices and delivery orders to all key players.

· Proactively notify customers of any missing documents, incomplete delivery instructions, flight cancelations, or any other issues that could cause delays.

· Follow and adhere to all Standard Operating Procedures to ensure all operational instructions are followed adequately.

· Create client billing and handle accounting processes accurately in a timely manner.

· Monitor and develop KPI’s

· Perform other duties as indicated by the Import operations Manager.

The individual in this position must be capable of performing all the essential functions with or without reasonable accommodation.

KNOWLEDGE AND SKILL REQUIREMENTS

· Basic English reading, writing and arithmetic skills required. Minimum high school diploma or equivalent.

· Ability to organize, prepare and assemble documents containing data from various sources.

· Knowledge of office processes, procedures, and technology.

· Knowledge of all aspects of Air import operations. (1yr minimum)

· Working experience with an International Freight Forwarder is preferable.

· Excellent communication, presentation and negotiation skills

· Is able to work in a fast pace environment.

WORKING CONDITIONS

Working conditions are normal for an office environment.

Work may require time in the warehouse and/or outdoors.

WORKING HOUR (2 options)

1: 8:00am – 5:00pm (Mon – Fri)

2: 8:30am – 5:30pm (Mon – Fri)

*With 1 hour lunch break

Benefits:

• Medical / Dental/Vision/Life
• AD&D Insurance/Disability
• EAP/Health Spending Account/Wellness program
• 401K and PTO (paid time off) and paid holidays
• Competitive Base salary

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Required)

Experience:

• Logistics: 1 year (Preferred)
• Import Brokerage: 2 years (Required)

Work Location: In person

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