Deputy Manager Job at International SOS, United States

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Job Description

Overall Purpose of the job

The Deputy Project Manager is a key operational enabler supporting the clinical team in the delivery of the capability set out within the contract. The role is the key practical interface in the provision of personnel, logistic and operational integration with external agencies. The DPM’s assistance to the PM is critical for mission success


Key Skills

  • Demonstrable experience of leading a large team of clinical and non-clinical staff
  • Good knowledge of clinical administrative processes
  • Excellent planning and organising skills
  • Accuracy and attention to detail
  • Excellent communication skills
  • Good knowledge of clinical administrative processes
  • Excellent IT skills including use of electronic medical records systems
  • Good computer skills and the ability to operate MS Office with Outlook, Word, and PowerPoint

Key Responsibilities

  • Assists the PM with:
  • The administration, conduct and performance of all staff, including leave and rest, duty rosters, staff discipline, pay and allowances, travel, security, appropriate insurance cover, medical and general welfare of the contracted staff.
  • Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules
  • Managing and delivering aspects of personnel induction on site
  • Manage and oversee facilities ongoing training plan
  • Meeting with project team members to identify and resolve issues
  • Submitting project deliverables and ensuring that they adhere to quality standards
  • Preparing status reports by gathering, analysing, and summarizing relevant information
  • Establishing effective project communication plans and ensuring its execution
  • Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget
  • Ensuring that all Standard Operating Procedures (SOPs) and Policies are implemented and followed by all staff
  • Identifying and developing new opportunities with clients
  • Obtaining customer acceptance of project deliverables
  • Managing customer satisfaction within project transition period
  • Conducting post project evaluation and identifying successful and unsuccessful project elements
  • Other duties as assigned.

Essential Capabilities

  • Ability to work calmly and effectively under high-stress work conditions
  • Ability to work within a multi-disciplined team, with clinical and non-clinical personnel
  • Discretion and confidentiality when dealing with personal and sensitive information
  • Extremely flexible, and have the ability to cope with stressful situations;
  • Results oriented and able to meet project deliverables;
  • Cultural sensitivity and awareness with the willingness to work with a foreign national patient population

Qualifications & Experience

  • Minimum of 2 years’ project management experience, preferably in a challenging geographical location
  • Experience of working in a busy medical clinic essential
  • Medical background [preferred]
  • Overseas experience and contracting with DOD or DOS [preferred]

Additional Information

International SOS Government Services, Inc. require all prospective employees to be fully vaccinated against COVID- 19, where allowed by law.

International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

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