Telemarketer Job at URS, Lakewood, OH 44107

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  • URS
  • Lakewood, OH 44107

Job Description

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering calls in a fast-paced environment. You will be responsible for influencing potential customers to buy products or services. A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company’s clientele.

Responsibilities

  • Cold call people using a given phone directory to sell products
  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product’s features, prices etc. and present their benefits
  • Ask pertinent questions to understand the customer’s requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Record the customer’s personal information accurately
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information

Skills

  • Proven experience as telemarketer or similar sales/customer service role
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent communication and presentation skills
  • Proficient in English
  • Persistent and results-oriented
  • Patient and able to handle customer rejection

Job Type: Full-time

Pay: $12.00 - $45.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Paid time off
  • Paid training

Experience level:

  • No experience needed

Shift:

  • Day shift

Supplemental pay types:

  • Bonus pay
  • Commission pay

Weekly day range:

  • Monday to Friday
  • No weekends

Work setting:

  • In-person

COVID-19 considerations:
We sanitize entire office at least 2x daily
If you are not fully vaccinated we ask that you wear a mask and take your temperature daily

People with a criminal record are encouraged to apply

Ability to commute/relocate:

  • Lakewood, OH 44107: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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