Job Description

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering calls in a fast-paced environment. You will be responsible for influencing potential customers to buy products or services. A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company’s clientele.

Responsibilities

• Cold call people using a given phone directory to sell products
• Answer incoming calls from prospective customers
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer’s personal information accurately
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

Skills

• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Persistent and results-oriented
• Patient and able to handle customer rejection

Job Type: Full-time

Pay: $12.00 - $45.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off
• Paid training

Experience level:

• No experience needed

Shift:

• Day shift

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

COVID-19 considerations:
We sanitize entire office at least 2x daily
If you are not fully vaccinated we ask that you wear a mask and take your temperature daily

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Lakewood, OH 44107: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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