Security Officer Job at Hilton, Chicago, IL 60611

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Job Description

Overnight Security Officer - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Do you have a passion for interacting with others? Is your goal to learn the hospitality industry? If so, the Embassy Suites Chicago Downtown Magnificent Mile is looking for you to join the Security team as their newest Overnight Security Officer!

The Embassy Suites Chicago Downtown Magnificent Mile is a sleek and upscale 4 Diamond property located in Downtown Chicago, minutes away from Michigan Avenue shopping and Navy Pier family fun. The property is centrally located from both Chicago O'Hare Airport (ORD) and Midway Airport (MWI) making it the perfect location for all things Downtown Chicago! Boasting 455 spacious two-room suites that each feature a private bedroom and separate living area; this property is the gem of the Embassy Suites brand.

Availability - Overnights only, 9pm - 6am - Thursday, Friday, Saturday and Sunday - are the scheduled days

This is a full time role.

APPLY NOW! - A Hilton Recruiter will reach out to you

What will I be doing?

As an Overnight Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
  • Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
  • Promote safe work practices
  • Initiates preliminary investigations into incidents, as needed
  • Writes reports and ensures accuracy of necessary documentation, as needed
  • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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