Job Title:Receptionist
Compensation Range: $17+ per hour
Why FirstService Residential?
Our associates are the reason for our success! We are looking for quality people who do what's right and build great relationships with the residents in the communities we serve. At FirstService Residential, we live our values every day. If you are passionate about helping people live better lives and are looking for an environment with room for career growth, you're in the right place!
What
You'll Get
- 11 company paid holidays
- Paid volunteer time
- Paid sick and vacation time
- Medical, dental, vision
- HSA and FSA
- Company paid basic life insurance and Employee Assistance Plan
- Supplemental life, disability, accident, critical illness, hospital indemnity
- Identity theft, legal services
- Pet insurance
- 401(k) with company match
Position Summary
Greeting visitors, answering phone calls and performing general administrative tasks.
Key Responsibilities
- Welcome residents and guests in a warm and friendly manner, and answer questions
- Answer and direct phone calls in a polite, friendly and professional manner
- Assist homeowners with general inquiries
- Maintain visitor and vendor log
- Make reservations for social and common rooms
- Maintain lobby and common areas in a clean, tidy manner
- Help manage work orders
- Receive deliveries; sort and distribute mail and packages
- Take inventory of supplies and restock as needed
- Assist in organizing events and meetings and corresponding resident communications
- Assist with set up and break down of events
- Manage key distribution, keeping necessary parties informed and updating the log
- Schedule move ins and outs
- Help prepare for meetings
- Provide general administrative support
Core Values
- Be Genuinely Helpful
- Build Great Relationships
- Aim High
- Own It
- Do What's Right
- Improve It
What we are looking for
- Friendly, outgoing and personable
- Able to identify issues and resolve before problems arise
- Self-starter
- Superb judgment and decision-making skills
- Able to prioritize and adjust to incoming demands
- Outstanding communication skills
- Tremendous listener with the ability to diffuse tense situations
Education and Experience
- Customer service experience
- Proficient with Excel and other MS Office applications
- HOA or property management experience preferred
Physical Demands and Work Environment
- Work in a typical office environment, using a computer
- Will need to do some light cleaning
- Able to safely lift up to 25 pounds
- Sit and stand for lengthy periods of time
Work Location: Val Vista Lakes, 1600 E Lakeside Drive Gilbert, AZ 85234
Work Hours: Saturday - Sunday, 2p
– 10p, with some late nights for event coverage
About us
FirstService Residential is North America's foremost property management firm. Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties. We have expertise working with complex communities with large budgets and numerous amenities.
To learn more about our company and culture, visit
https://www.fsresidential.com/arizona/
Disclaimer
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state law.