Job Description

MADDEN MATERIALS is a subsidiary of Jarco Companies, your source for ReadyMix, topsoil, gravel and sand in the greater San Antonio area. We are a family-owned company who is proud to offer 100% Employer Paid health, dental and vision for our employees!

MADDEN MATERIALS is seeking a Dispatcher to join our amazing team!

Responsible for optimizing daily truck activity while communicating directly with our Drivers, Operations and Sales team. A core function is ensuring all dispatch data in our operating system is kept updated and accurate in real time. Timely, accurate and effective communication is a critical function of the role, either by pushing electronic messages to their assigned Drivers and/or by phone.

Apply today! https://www.hralliance.net/Apply/?55692

Duties & Responsibilities

• Plan daily load activity and assign work for Drivers/Independent Contractors
• Coordinate with Sales team ensuring customer loading and delivery demands are met
• Address problems and requests via phone and electronic messaging
• Monitor the route and status of trucks to coordinate and prioritize their schedule
• Be a continual source of real time info about orders, traffic, obstacles and customer requirements
• Data entry - maintain dispatch records, load activity and other information
• Interact with Drivers in a positive and professional manner as an advocate and coach
• Monitor Drivers’ available hours of service and adjust dispatch instructions accordingly
• Promote safety, compliance and productivity as a coach, counselor, mentor
• Be a team player aiding field operations and other departments as needed
• Willingness to accept other duties as may be assigned

Qualifications

• Customer Service: 2 years (Required)
• Dispatching: 2 years (Preferred)
• Computer literacy: 6 years (Required)
• Driver's License (Required)
• Spanish (Required)

Requirements

• Experience in Dispatch, or similar experience within the transportation industry (preferred)
• Knowledge of State & Federal regulations including but not limited to hours of service
• Excellent communications skills - with considerable time spent on phones and email
• Effective analytical and decision-making skills
• Able to work well in a fast-paced environment with strong time management skills
• The role will require multi-tasking and the ability to effectively resolve conflicts
• Proficient using various programs - Outlook, MS Word, Excel and dispatch software

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time, Monday-Friday 6am-6pm, Saturday 7am-1pm

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift

Ability to commute/relocate:

• San Antonio, TX: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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