Responsibilities • Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome • Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions • Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential • Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets • Effectively present and sell and support the delivery and installation the entire Tesla eco-system • Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership • Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment • Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level • Execute customer documents on delivery day • Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives • Conduct direct deliveries from Delivery Centers to customer homes • Perform additional responsibilities as assigned to meet business needs

Requirements • At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals • Positive, enthusiastic and passionate about the changes in the personal transportation industry • Ability to understand and convey business issues and technical concepts • Strong sense of team mentality and reliability • Great attention to detail with strong organization and communication skills • Proficient with Microsoft Office suite and CRM tools • Ability to work evening hours, weekends and holidays in a retail environment • Ability to obtain appropriate state licensing, where applicable • Must be at least 18 years of age and maintain a valid driver’s license and an acceptable and safe driving record • Must be able to successfully pass a pre-employment background check • Legal right to work in the United States Compensation Compensation is based on a variety of factors including but not limited to work experience, skills, certifications, etc. Part-Time Employee Benefits As a part-time Tesla employee, you will receive: • 401(k) match • Employee Assistance Program, Sick and Vacation time, and Paid Holidays • Back-up childcare and employee discounts • Dependent Care Flexible Spending Account Full-time Employee Benefits As a full-time Tesla employee, you will receive: • Full benefits from day 1 for you and your eligible dependents • Aetna PPO and HSA plans (including infertility and transgender coverage) • 2 medical plan choices with $0 paycheck contribution • Vision & dental plans (including orthodontic coverage) • Healthcare and Dependent Care Flexible Spending Accounts • Company Paid HSA Contribution when enrolled in the High Deductible Medical Plan with HSA • Company paid Life, AD&D, short-term and long-term disability • 401(k) match, Employee Stock Purchase Plans, and other financial benefits • Employee Assistance Program, Sick and Vacation time (Flex Time for salary positions), and Paid Holidays • Back-up childcare and employee discounts • Voluntary plans such as critical illness, hospital indemnity, accident insurance, and pet insurance • Voluntary Identity Theft and Legal Services plans • Adoption and surrogacy benefits