Responsible for initiating collection activities on early stage accounts and charged off deposit and loan accounts in order to comply with bank policy and procedure as well as ensure the bank is in compliance with federal regulations for loan servicing. Counsels customers and works to establish formal and informal repayment plans, settlements and workout plans. Responsible for accurately documenting the collection plan for each customer.
We are a high spirited team that likes to have fun. Recognition and rewards are given often, and when you receive positive feedback from a customer, you get a “kudos” that goes on a report which is shared with everyone.
The team has the autonomy to make calls without micromanagement. You are responsible for your performance. There’s a “power hour" when everyone has to call on charged off deposit accounts. Everyone’s stats and rankings are shared with the team, and scorecards are sent out every Monday. Call quality plays a big part in where you rank.
This level of knowledge is normally acquired through completion of an Associate’s Degree and 1-2 years of collections, branch banking, or customer service experience or equivalent combination of education and experience.
Prepare and serve classic and innovative drinks while following all company, local, and state guidelines. 401(k) Retirement plan - IHM Matches 100% up to 3% of
MUST BE AVAILABLE ALL DAYS OF THE WEEK FOR ROTATING SCHEDULE! 2nd or 3rd shift We want you to join our team! If you have the desire to be challenged,
This includes but is not limited to awards and thought leadership management, external public relations support, memberships and association activation, and
The Telephone Triage Nurse is responsible for providing appropriate health information as well as triaging the patient to the most appropriate level of care.
And image that promotes efficient use of the resources available to the Department. Four years of increasingly responsible office administrative and secretarial