Responsible for initiating collection activities on early stage accounts and charged off deposit and loan accounts in order to comply with bank policy and procedure as well as ensure the bank is in compliance with federal regulations for loan servicing. Counsels customers and works to establish formal and informal repayment plans, settlements and workout plans. Responsible for accurately documenting the collection plan for each customer.
We are a high spirited team that likes to have fun. Recognition and rewards are given often, and when you receive positive feedback from a customer, you get a “kudos” that goes on a report which is shared with everyone.
The team has the autonomy to make calls without micromanagement. You are responsible for your performance. There’s a “power hour" when everyone has to call on charged off deposit accounts. Everyone’s stats and rankings are shared with the team, and scorecards are sent out every Monday. Call quality plays a big part in where you rank.
This level of knowledge is normally acquired through completion of an Associate’s Degree and 1-2 years of collections, branch banking, or customer service experience or equivalent combination of education and experience.
Reparar problemas menores de plomera tales como destapar desages, inodoros y arreglar tapones o grifos con prdidas.
Willingness to assist with other projects as needed in shop if no liners need completed. Ensure proper communication with shop lead and management team.
Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work
The AP Detective maintains constant communication with store management and uniformed security guards working together as a team to prevent losses.
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability. 401K With a Competitive Company Match. Flexible Spending/Health Savings Accounts.