Job Description

Revenue Operations Associate
Location: Cincinnati, OH - Hybrid
Direct Hire, Part-Time Role
Average Hours: 20/wk
Hourly Rate: $20/hr
The Revenue Operations Associate is an entry-level, hybrid role that combines systems and support needs, and works collaboratively with multiple teams to support our Go-to-Market (GTM) motions. Must be detail-oriented and a effective communication skills are critical to this role, as this person will be following up on leads, discovering new leads, and communicating with prospective customers through chat, email, phone, and video calls. This Associate supports the Sales, Marketing, and Customer Success teams as a part of the Revenue Operations team, and reports to the Revenue Operations Manager.
What You'll Do
Revenue & Sales Operations Administration (50%)
Work with RevOps Team to identify opportunities for lead and sales process improvement
Create reports as needed by the Revenue Operations Manager, VP of Sales, or other leadership based on CRM data
Develop and maintain documentation of revenue operations processes and procedures
Recommend improvements for gathering event-based leads based on input from prospective customers
Assist with data cleanup and ongoing data maintenance
Sales Development (40%)
Learn the sales process and support the Account Executives (AEs) where needed identify and optimize efficiencies
Monitor all unassigned leads for Ideal Customer Profile (ICP) fit and/or engagement activity and assign to AEs as appropriate
Offer a “sales-assist” to all unassigned leads with growth potential
Partner with sales and marketing, to reach out to leads from events, trade shows, and online events and connect them to the appropriate Account Executive
Administrative Support (10%)
Support events, sales, and marketing logistics in-office as needed
We are on a mission to unleash people to do their best work by building thriving teams. Our SaaS platform sends personalized, automated coaching to teams inside some of the world’s most valuable brands. This coaching is based on deep psychology research, unique to each individual’s strengths and blindspots. Don’t just take our word for it - see what people are saying in our G2 reviews.
We believe that people should be passionate and engaged with the work that they are doing, starting with our own team.
Who You Are
You enjoy behind-the-scenes work and thrive at work by helping set the team up for success, knowing they’re successful because of work you did.
You love the details, and are really adept at finding missing data, not letting anything fall through the cracks, and thinking of things that impact work that others may not consider.
You thrive in environments where you can try new things, are adaptable to new situations, and you handle ambiguity well. Not having everything clearly laid out doesn’t phase you - you’re someone who will figure it out and roll with it! (We are a startup, after all!)
You’re genuinely excited to be a part of an entrepreneurial start-up - this role will have the opportunity to learn from multiple parts of the technology/SaaS workplace!
How we help unleash YOU to do your best work
Flexible PTO and work schedule (truly) - with a minimum of 2 full weeks off per year
Competitive base salary and equity options
Company paid full benefits, including medical, dental, vision, life insurance, and more!
Recognition rewards and monthly wellness/technology/pet/student loan stipend
Mac book and home-office set-up stipend provided
401k benefits including a 4% match with immediate vesting
Truly values-driven team (ask us about it!)

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