Job Description

Come explore the Power of Possibility with a career at SPS! We have an excellent opportunity for an experienced Field Support Representative to come grow with our team in Arlington, VA! This position is ideal for someone with 1+ years of relevant experience looking for a stable place to work, learn, and develop. We are a cross functional team looking for someone eager to make a lasting contribution!

Typically providing support in the mail room, shipping/receiving, copy center, records center or reception areas.

What you will be doing:

• Provide 5-star customer service to all employees (in all forms of communication).
• Perform duties associated with mail/packages, copy/print, shipping & receiving, reception, or records management.
• Receive inbound mail/packages and inputs into chain of custody software package.
• Notify employees upon receipt of inbound deliveries.
• May support the onsite business center, which may include: conference room setup, light facilities/cleaning, office supply stocking, pantry services, or similar.

What we need from you:

• 1+ year experience in administrative, retail, restaurant, delivery/mail, office services, or similar.
• A positive and professional attitude with a willingness to go above and beyond for our customers.
• Ability to handle physical duties (carrying and/or moving 40lbs) associated with the job - lifting, bending, etc.
• To be able to work both independently and in a team setting successfully.
• The capability to use/learn technology such as: handheld scanners, Adobe/Word, email, professional messaging (Teams, Slack, Google).
• An ability to be bright, articulate, and neat in appearance.

About Us

SPS is a global outsourcing organization that offers both business and document processing services. Our clients are Fortune 500 companies in sectors such as advertising, investment banking, corporate, fashion, finance, law, and other professional services SPS operates in more than 15 countries worldwide providing specialized workplace support functions in areas such as Administrative, Information Technology, Mailroom, Document Production, and other Guest Services.

SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that leads to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity, and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Arlington, VA 22202: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your active email address?
• Have you ever been employed with Amazon or SPS?

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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