Executive Support Officer Job at Citi, Irving, TX

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Job Description

The successful incumbent will be responsible for providing support to the Chief of Staff in activities across the Technology Cybersecurity Compliance & Operational Risk Office (TCCORO).

Key activities include:

  • Using strong organizational and planning skills to manage multiple projects at the one time

  • Exceptional verbal presentation skills with the ability to address audiences of varying size and seniority

  • Enhancing the cadence of meetings and reminders, which includes the chairing of cyclical meetings with various levels of seniority within TCCORO and the wider Bank

  • Using strong written and verbal communications to clearly define requests and desired outputs

  • Assisting with the coordination of centralized activities, such as the aggregation of responses across multiple areas of TCCORO

  • Having oversight of the TCCORO calendar to issue forward looking reminders that ensure sufficient time is allocated ahead of key business activities, such as Risk Assessments, Audits, and Regulatory engagements

  • Working with the business to enhance TCCORO’s record keeping processes that include file naming and folder naming protocols

  • Establishing relationships with TCCORO employees, and beyond, to increase efficiency and responsiveness to requests

  • Developing impactful presentations (e.g PowerPoint) to assist in the simplification of messaging and aid in communication

  • Supporting the TCCORO business in escalating items to appropriate parties

  • Assisting in the maintenance of best-in-class, programs, policies, and practices across TCCORO

  • Assisting with requests arising from Audits and/or Regulatory Examination. This may include coordination with internal stakeholders

  • Improving current processes to optimize organizational procedures for efficiency and productivity

  • Additional duties as assigned

Required Skills

  • Excellent project management skills

  • Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization

  • Strong written and verbal communication and interpersonal skills

  • Being highly adaptable to the changing needs of the business

  • Ability to independently project manage multiple projects

  • Exceptional organizational and planning skills

  • Ability to navigate a complex situations

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Job Family Group:

Risk Management

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Job Family:

Risk Exposure Monitoring & Management

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Salary Range:

$110,890.00 - $166,340.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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