Insight Global is looking to add Customer Service Representatives to their teams in the St. Louis, and Columbia, MO locations. This person will be responsible for assisting customers with issues and questions such as public service loan forgiveness, loan application status, payment return , when tax info will be available, and similar needs. This individual will be responsible for taking 90+ calls a day and asking the appropriate security questions before assisting customers with their issues. Any issues unable to be resolved will be escalated. All information will be entered into their internal system CLX.
Must be local to St. Louis, MO!
W2 ONLY
Requirements
Job Type: Full-time
Pay: $17.00 - $17.50 per hour
Benefits:
Experience level:
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Work Location: Remote
Synchronizes efforts between RCM and other conifer business units in support of client revenue cycle performance improvement initiatives.
Oversees the work of the assigned department staff and helps with operational, budgetary and personnel activities of the Pharmacy Department.
Can work nights from Monday through Friday, starting at 8:00 PM till all trucks are loaded. Can work inside the freezer warehouse for an extended period of time
They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines and to maximize the amount of money
Previous experience not required; in depth training provided from the outset. Medical/dental benefits are available after an introductory period.