Why work for The Sheraton San Diego Hotel?

If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience – Sheraton San Diego Hotel and Marina is a fit for you! We are soon to be one of the largest and most renovated resorts in San Diego! Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay and our associates love to work!

The Sheraton San Diego Hotel & Marina is a downtown waterfront resort that offers you breathtaking views of downtown San Diego and the San Diego Bay. We offer a competitive pay rate and a very complete benefit package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program, food provided.

This position pays $20/hour

Education/Experience

• Minimum 2 years experience in an admin or coordinator role.
• High School Diploma or equivalent education required.
• Hotel experience required.

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling includes holidays, nights, overnights and weekends depending on hotel events and functions.

Job Requirements

• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Must be detail oriented and able to multi-task efficiently.
• Must be able to speak and understand and communicate the primary language(s) used in the workplace.

• Requires effective communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess advance computer skills.
• Strong attention to detail and the ability to handle multiple tasks simultaneously.
• General knowledge of the city where hotel is located and its attractions.
• Extensive knowledge of the hotel, its services and facilities.
• Strong team player, able to partner with management and other employees in a professional manner.

• Must be able to push, pull, bend, stoop, squat and stretch to fulfill job tasks.
• Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.

Job Responsibilities

Responsible for ensuring effective communication between culinary food and beverage, management, internal/external guests and the hotel operations. Support the culinary management and outlets by giving administrative support to the department managers, and staff. Will also assist in other admin areas of hotel as assigned.

• Organize and implement administrative systems & procedures and perform necessary support duties.
• Process payroll duties bi-weekly.
• Review and reconcile employee time edits.
• Order office supplies, specialty products as needed for the department.
• Organize office , storage and bulletin boards.
• Process PO's and invoices.
• Respond to and fulfill any special outlet or banquet events or reservations.
• Follow up on special event arrangements to ensure compliance.
• Responsible for communication of all necessary event information with culinary, service and housekeeping staffs; arranges for printing of menus, procuring decorations, entertainment and other special requests.
• Answer incoming calls to management and is the liaise between outlets, management and internal/external guests.
• Coordinate and schedule appointments for management.
• Interact in courteous and professional manner with guests, vendors and associates.
• Perform clerical duties such as typing correspondence and reports, filing, and answering phones.
• Maintain and upkeep various filing systems, including vendor information where necessary.
• Greet visitors/guests and answer questions and concerns; follow through either to resolution or refer to the appropriate manager.
• Provide administrative support for the hotel operations as needed.
• Carries out supervisor requests in accordance with hotel policies and standard operating procedures.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow all appropriate policies and procedure while constantly striving to improve all standards of operations.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Adhere to attendance and reliability standards.
• Additional guest services duties as assigned by management.
• Follow all additional duties as assigned by management.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: human.resources@sheratonsandiegohotel.com.

Sheraton San Diego Hotel and Marina is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free